Florida Appliance Pros
Privacy Policy
Effective Date: August 1, 2026
Florida Appliance Pros ("Florida Appliance Pros," "Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, request service, schedule an appointment, communicate with us, or use our services.
By using our website or services, you agree to this Privacy Policy.
Information We Collect
We may collect information you voluntarily provide, including:
Full name
Email address
Phone number
Service address
Billing address
Appliance information
Model and serial numbers
Photos you provide
Service requests
Appointment information
Payment information
Communications with our team
We may also automatically collect:
IP address
Browser type
Device information
Operating system
Website activity
Cookies
Referral sources
Pages visited
Date and time of access
Payment Information
Payments are securely processed through third-party payment processors.
Florida Appliance Pros does not store complete credit card numbers or payment credentials on our servers.
Payment information is handled by our payment processing providers in accordance with their privacy and security practices.
How We Use Information
We use information to:
Schedule appointments
Provide appliance repair services
Respond to inquiries
Process payments
Send invoices
Provide estimates
Confirm appointments
Send service reminders
Provide customer support
Improve our services
Prevent fraud
Comply with legal obligations
Maintain business records
Communications
By providing your phone number or email address, you consent to receive communications regarding:
Appointment confirmations
Technician arrival notifications
Estimates
Service updates
Invoices
Customer support
Warranty matters
Follow-up regarding services you requested
These communications may occur by:
Phone
SMS/Text Message
Consent to receive these communications is not required as a condition of purchasing our services where prohibited by law.
SMS Messaging
If you opt in to receive text messages, message frequency will vary depending on your interaction with Florida Appliance Pros.
Standard message and data rates may apply.
You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us directly.
Wireless carriers are not responsible for delayed or undelivered messages.
Cookies & Analytics
Our website may use cookies and similar technologies to:
Improve website functionality
Remember user preferences
Analyze website traffic
Measure advertising performance
Improve user experience
You may disable cookies through your browser settings, although some features of the website may not function properly.
Third-Party Services
We may use trusted third-party providers to operate portions of our business, including:
Payment processors
Scheduling software
Customer relationship management (CRM) platforms
Email providers
SMS providers
Advertising platforms
Analytics providers
Website hosting providers
These providers may process personal information only as reasonably necessary to perform services on our behalf or as otherwise described in their own privacy policies.
Advertising
We may use advertising platforms, including Google, Meta, and other advertising providers, to measure advertising effectiveness and display relevant advertisements.
These platforms may use cookies or similar technologies consistent with their own privacy practices.
Sharing Information
We do not sell your personal information.
We may share information:
With service providers assisting our business operations
With technicians or subcontractors performing authorized services
To process payments
To comply with legal obligations
To protect our legal rights
In connection with a merger, acquisition, or sale of business assets
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain information only for as long as reasonably necessary to:
Provide our services
Maintain business records
Resolve disputes
Enforce agreements
Comply with legal obligations
Your Choices
You may contact us to:
Update your information
Correct inaccurate information
Request deletion where applicable
Ask questions regarding our privacy practices
Opt out of marketing communications
Certain information may be retained when required by law or reasonably necessary for legitimate business purposes.
Children's Privacy
Our services are intended for adults.
We do not knowingly collect personal information from children under 13 years of age.
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of third-party websites.
Changes to This Policy
We may update this Privacy Policy from time to time.
Changes become effective when posted on this page.
Your continued use of our website or services constitutes acceptance of the updated Privacy Policy.
Contact Us
Florida Appliance Pros
Website: https://floridaappliancepros.com
Email: [email protected]
Phone: 561-652-6857